At Rush eSEO, we are committed to delivering high-quality web traffic services that meet your expectations. Please read our refund policy carefully before placing an order.
Eligible for Refunds
You may request a refund if:
- The service has not been started within the promised timeframe.
- If the purchased service has been partially delivered, the client is entitled to a refund for the unused part of the payment.
- There is a failure to deliver the agreed number of visitors/traffic within the specified period.
- A duplicate payment has been made due to technical errors.
Not Eligible for Refunds
Refunds will not be provided in the following cases:
- Once the traffic campaign has already started, as traffic delivery cannot be reversed.
- If you are unsatisfied with conversion rates, sales, or specific user actions (we only guarantee traffic, not sales or sign-ups).
- For orders where incorrect details (URL, targeting preferences, etc.) were provided by the buyer.
- If traffic is paused or stopped due to the website being offline, blocked, or restricted.
Replacements / Adjustments
- If delivery falls slightly below the guaranteed amount, we may extend the campaign until the full traffic volume is reached.
- In certain cases, we may offer campaign adjustments instead of refunds.
Contact for Refunds
- To request a refund, please contact us within 3 days of delivery completion. Provide your order ID, campaign details, and reason for the request.
- We aim to review and respond to refund requests within 5-10 business days.
At Rusheseo, we value your trust and strive to deliver professional and reliable services for business website development, e-commerce website development, and web-based system development. This Refund Policy outlines the circumstances under which refunds may or may not be granted.
1. General Conditions
- By purchasing our services, you acknowledge that development work requires significant time, effort, and resources.
- Refunds are not guaranteed and will be considered only under the specific cases outlined below.
- Any approved refunds will be processed to the original payment method within 7–14 business days.
2. Business Website Development
- Full Refund: If the project has not yet started and no resources or planning have been allocated.
- Partial Refund: If the project is in progress but not more than 25% of the work is completed. The refund amount will be calculated based on the portion of work not delivered.
- No Refund: Once more than 50% of the work has been completed, or the final website has been delivered.
3. E-Commerce Website Development
- Full Refund: If cancellation is requested before initial planning and design work begins.
- Partial Refund: If development has started but is less than 30% complete. Refunds will exclude costs already incurred (e.g., design mockups, integrations, licenses, or third-party tools purchased for the project).
- No Refund: After integration of payment gateways, product catalogs, or once the site is delivered and approved.
4. Web-Based System Development
- Full Refund: Only if cancellation occurs before any analysis, planning, or development has begun.
- Partial Refund: If work has started but is below 20% completion, and only after deducting costs for planning, architecture, and third-party tools/licenses used.
- No Refund: Once system core functionality has been developed or any deployment has taken place.
5. Non-Refundable Items
- Domain registration, hosting, SSL certificates, third-party licenses, or plugins purchased on your behalf.
- Custom coding, integrations, or designs specifically developed for your project.
- Delay or failure to provide content, feedback, or approvals on time by the client.
6. Refund Request Procedure
To request a refund:
- Send an email to [your support email] with your project details and reason for cancellation.
- Our team will review your request and update you within 5 business days.
- Approved refunds will be processed back to your original payment method.
At RusheSEO, we strive to deliver high-quality Off-Page SEO services, including backlinks, guest posts, and domain authority (DA) improvements. Please review our refund policy carefully before placing an order.
Eligible for Refunds
You may request a refund if:
- The service has not been started within the agreed timeframe.
- The promised number of backlinks is not delivered.
- There is a duplicate payment or technical billing error.
- If you don’t like these services or want to do this again at some point, you can request a refund within 1-3 days, but no refund will be given after 3 days.
Not Eligible for Refunds
Refunds will not be provided in the following cases:
- Once backlinks have been created or submitted (as these are permanent and non-reversible).
- If you don’t like these services or want to do this again at some point, you can request a refund within 1-3 days, but no refund will be given after 3 days
- If you are unsatisfied with ranking results or traffic, SEO outcomes depend on many external factors beyond our control.
- If your website has technical issues, penalties, or downtime that affect results.
- If incorrect details (URL, keywords, anchor text) were provided by the buyer.
For natural fluctuations in Moz DA/PA scores, as metrics are updated by third-party tools.
Replacements / Adjustments
- If a backlink is removed, deleted, or fails to index within the guarantee period, we will provide a replacement link of equal or higher quality.
- If DA improvement is slightly below the target, we may extend the campaign or provide additional backlinks instead of a refund.
Refund Requests
- Refund requests must be submitted within 3 days after order completion. Provide your order ID, campaign details, and reason for the request.
- Our team will review all requests within 5-10 business days.
Note: SEO is a long-term process. We guarantee delivery of backlinks, placements, and agreed services, but we cannot guarantee specific rankings, traffic, or sales outcomes.